mm89 FAQ — Questions from Myanmar Players

The minimum withdrawal amount at mm89 is 10,000 Ks. You can only make a withdrawal if your winnings or balance are 10,000 Ks or more. If your balance is below that amount, keep playing until it reaches the minimum before withdrawing.

Yes. mm89 processes withdrawals any day of the week, at any time — evening or early morning. Our transfer processing time is normally within 10 to 45 minutes and does not vary by day. All transactions are handled in Myanmar Standard Time (MMT).

Once your withdrawal request is received in Myanmar Standard Time, the funds will normally arrive in your KBZPay, Wave Money, or AYA Pay account within 10 to 45 minutes. If it takes longer than expected, please contact the support team via Live Chat.

You must first meet the wagering requirement before you can withdraw bonus winnings. For example — if you deposit 20,000 Ks and receive a 150% welcome bonus of 30,000 Ks, the wagering requirement is the bonus amount × 20, so 30,000 Ks × 20 = 600,000 Ks must be wagered before you can withdraw winnings from the bonus. Your original deposit can be withdrawn before the wagering requirement is met.

mm89 supports withdrawals via KBZPay, Wave Money and AYA Pay. The name on your payment account must match the name on your mm89 account. Transfers to an account under a different name cannot be processed.

KYC (Know Your Customer) verification confirms that you are the genuine owner of your account and helps prevent financial fraud. mm89 considers this check essential to protecting every player's funds and personal information. It is also necessary to maintain fair play and the trustworthiness of the platform.

You may be asked to complete KYC verification when making large withdrawals, when unexpected activity is detected on your account, or if your KYC has not yet been completed before a withdrawal. This is a standard process and is not intended to cause any inconvenience to players.

KYC can be rejected if the documents or photos submitted are unclear or if the name does not match. In that case, resubmit clearer images. If the problem continues, contact the support team via Live Chat to request guidance.

The name on your mm89 account must exactly match the name on the KBZPay, Wave Money or AYA Pay account you use to withdraw. If there is a mismatch, the transfer may be put on hold and additional checks will be required. This is a measure to protect you as a player.

No. Each player is allowed only one account at mm89. If a player is found to have opened more than one account, all accounts may be suspended and any bonuses or rewards may be forfeited. We encourage you to maintain your single account properly.

Your username should be unique and easy for you to remember. For your password, we recommend choosing one that is at least eight characters long and includes a mix of uppercase letters, numbers and symbols. Never share your password with anyone — mm89 staff will never ask for it.

Yes. You can access mm89 from any device using a web browser. When logging in from a new device, an SMS OTP or email verification may be required for security. Log in with your username and password on the mm89 Login page.

Click the "Forgot Password" link on the Login page. You can reset your password using your registered phone number or email. If neither method works, you can get help through mm89's 24/7 Live Chat support.

Login problems can be caused by an incorrect username or password, browser cache issues, or a poor internet connection. Clear your browser cache and try again. If the problem continues, contact the support team via Live Chat and verify your identity with your account ID.

An Accumulator (Parlay) is a bet that combines two or more matches into one, and you only win if every match in the selection is correct. The more matches you add, the higher the potential payout — but the risk is also higher. On mm89 football, you can build an accumulator with two or more matches.

Bets are settled after the match ends and the official result is confirmed. If a match is postponed or cancelled, the stake is refunded. Settlement usually happens within a few hours of the final whistle, though it may take longer if there are match adjustments.

Yes. The mm89 football section covers EPL (English Premier League), MNL (Myanmar National League), UEFA Champions League, FIFA World Cup, and a range of other international competitions. MNL matches are popular among Myanmar players, and available matches and odds may change depending on fixture confirmation.

Odds are numbers that show how much you will receive if your bet wins. For example — in a match between Team A and Team B, if Team A's odds are 1.85, a 1,000 Ks bet would return 1,850 Ks if correct. Handicap is a virtual goal advantage given to the weaker side to level the playing field, allowing you to bet on a more balanced basis between the two teams.

Live Betting means you can continue placing bets while a match is in progress, as the odds update in real time. Because you can watch how the match is developing before making a decision, it adds another layer of interest. Many matches on mm89 football are available with live markets.